FAQ
Frequently Asked Questions
If you’re interested in the wide variety of professional services that we offer at our trusted hair clinic and salon, but you want to have a complete picture of what to expect before attending in person, this is the right page to visit! We have created this space with useful information to solve the most common doubts of our clients, so they have access to transparent details of the Lenora's Healthy Hair Clinic & Spa experience.
How many years of experience do you have?
Our hair care expertise goes back to 1990! With three decades of experience, we have established a reputable hair salon in which our clients can feel comfortable and confident that their hair will be treated with the utmost professionalism. You can count on our specialized knowledge of hair needs to give you a quality service!
Do I need an appointment?
We happily welcome all our walk-in clients during regular work hours in our salon in Cleveland Heights, OH; however, it is always advisable to schedule an appointment at your convenience to guarantee we have a spot reserved for you. To ensure that our clients receive our full meticulous attention, on Mondays and Wednesdays, we work by appointment ONLY since on those days we offer private diagnostic consultations.
How do I book an appointment?
To schedule an appointment for any of our excellent hair therapy services, all you have to do is pick up the phone and give us a call. We are always available to assist our valued clients at (216) 541-8508. We are thrilled to transform your hair!
How do I know if I need specialized treatments for my hair?
If you have severely damaged hair due to overprocessing or any other chemical alteration, or if you suffer from alopecia or related conditions, chances are your hair needs specialized treatment. However, to have an accurate and complete diagnosis, you can always book a private consultation at our hair therapy clinic.
Do you work with all types of hair?
Absolutely! Our extensive experience has given us the opportunity to work with a great diversity of clients with particular hair characteristics and needs. As we are focused not only on aesthetics but also on the health of your hair and scalp, we are trained to treat conditions with expert trichology knowledge.
Can I see the results from the first visit?
If you are coming to Lenora's Healthy Hair Clinic & Spa for standard aesthetic procedures such as hair weave, hair coloring, or haircut services, of course, you will have immediate stunning results. However, if you are aiming for a full reconstruction of your hair’s health with any of our varied treatments, regular visits are the key to guaranteed improvement.
Do you offer any discounts?
Certainly! We have a commitment to our community’s well-being, so we offer a $5 senior citizen discount applicable every Tuesday.
What payment methods are accepted?
For your convenience, we accept cash, checks, and all major credit cards.
Was this information helpful to solve your questions? If you have a particular question to ask or if you need to clarify any of the points addressed above, all you need to do is call. If you are already convinced that our services are the right match for you, will be gladly waiting for your visit to our salon in Cleveland Heights, OH!
